Straight answers to the questions Boston homeowners ask most — heating, cooling, boilers, heat pumps, MassSave rebates, and when to service your system.
Last updated June 14, 2026 · Published by Boston Comfort Pros
Yes. We give a ballpark over the phone and confirm the exact price on a free on-site visit before any work begins, across Greater Boston.
Yes. We answer no-heat and no-cooling emergencies around the clock and prioritize same-day response across Greater Boston. See 24/7 emergency HVAC.
Usually low refrigerant from a leak, a failed capacitor or compressor, a frozen coil from restricted airflow, or a thermostat fault. We diagnose the actual cause first — see AC repair.
Short-cycling is often a dirty flame sensor, a failing ignitor, a clogged filter, or a tripped limit switch. We find the root cause rather than just resetting it — more on furnace repair.
Yes, including radiator systems and oil-to-gas conversions that are common in older Boston homes, which many forced-air HVAC companies won't take on. See boiler repair.
It is often worth it. The U.S. Department of Energy estimates an oil-to-gas switch can cut heating costs by up to about 30%, and modern condensing boilers reach roughly 90 to 95% efficiency. We compare your options on the boiler page.
Yes. Cold-climate heat pumps hold their rated heat output down to around 5°F and keep heating below 0°F, so a properly sized system can be the primary heat source through a typical New England winter. More in do heat pumps work in cold weather.
In 2026, MassSave rebates reach about $8,500 on qualifying cold-climate heat pumps, with more for income-qualified households and a 0% HEAT Loan. Confirm current amounts with MassSave — see heat pump installation.
Once a year per system — cooling in spring, heating in fall. Homes with both a furnace and AC, or a heat pump that runs year-round, benefit from two visits a year. More on how often to service HVAC.
Central systems generally run about $6,000 to $13,000 and ductless heat pumps about $4,000 to $8,000 per zone, before MassSave rebates on qualifying equipment. See the HVAC installation cost guide.
Boston and the Greater Boston area, including Cambridge, Brookline, Newton, Somerville, and Quincy.